Privacy Policy

FIRSTMARK VEHICLE GROUP is an independent UK used-vehicle trader and the data controller for the personal information described in this policy. You can contact us at firstmarkvg2026@outlook.com.

• Contact details such as your name, email address and telephone number.
• Vehicle information such as registration and vehicle details you provide when enquiring or selling.
• The content of your enquiry or message.
• Basic website usage and technical information (e.g. device type, pages viewed).
• Your cookie preferences.

• To respond to your enquiry or vehicle submission.
• To arrange and complete a Transaction with you.
• To keep records required for legal, accounting or regulatory reasons.
• To operate, maintain and improve the website.

We rely on the following UK GDPR lawful bases:

• Legitimate interests — responding to enquiries and running the business.
• Contract — steps taken at your request before entering into, and to perform, a Transaction.
• Legal obligation — meeting record-keeping and other legal duties.
• Consent — for optional cookies or marketing where relevant.

We do not sell your personal information. We may share information where necessary to complete a Transaction (for example, with the DVLA), where required by law, or with service providers who help us operate the business under appropriate agreements.

We keep personal information only for as long as needed for the purposes set out above, including to meet legal, accounting or reporting requirements. Enquiry information is generally kept for a reasonable period to allow follow-up and record-keeping.

We use appropriate technical and organisational measures to help protect personal information from loss, misuse and unauthorised access.

Subject to conditions in UK data protection law, you may have the right to:

• access the personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete information in certain circumstances;
• object to, or ask us to restrict, certain processing;
• request portability of information you provided to us where applicable;
• withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at firstmarkvg2026@outlook.com.

See our Cookie Policy for details.

We may update this policy from time to time. Where we begin using additional third-party processors or analytics tools, this policy will be updated to reflect that.

If you're not satisfied with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.